Shipments and delivery
We ship by Postnl, DHL and TNT Expres. Send location determines which transmitter we use
Retrieving the goods is by appointment only, this will be done in consultation with Viaplaza.
Shipments are made within 3 days after receiving your payment, unless mutually agreed otherwise. Unforeseen problems may occur which could delay shipping and extend this period of three days. Delivery will be at the address provided by the customer to Viaplaza.
Viaplaza reserves the right to refuse to arrange delivery for exceptionally delicate items. This will always be communicated to the customer before the purchase is made.
For orders with delivery, please contact us first for the delivery costs.
The items are packed in the best way possible before shipping. Should there be any damage during the shipping, Viaplaza cannot be held liable. The customer can optionally choose for insured delivery, the costs can be requested through the contact form.
The customer needs to check the products bought with assured delivery on damage in the presence of the delivery person / carrier before signing the waybill / receipt of the carrier. By signing the waybill / receipt the customer confirms damage-free reception of the products.