Viaplaza cares a lot about your privacy. We therefore only process data that we need for our services and we carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are transparent.
We use Paypal and direct bank transfers.
Shipping and logistics
If you place an order with us, it is our job to have your order delivered to you. We use the services of various online shipping services and transport companies to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with them. These companies only use your data for the purpose of executing the agreement. In case transport companies engage subcontractors, they also make your data available to these parties.
Invoicing and accounting
We outsourced our accountency and administration to Joan Madiredjo accountency. For our records of our administration and accounting, she use her own develloped software. We store your name, address and residence details, telephone number, e-mail address and details regarding your order. This data is used for the administration of sales invoices and purchase invoices (for purchases of more than 500 euros). Your personal data is sent and stored protected.
Purpose of data processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. Your data will not be shared with third parties, other than to fulfill transport, accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or a legal obligation.
Participation in tax and criminal investigation
In certain cases, Viaplaza can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We do not store your personal data any longer than necessary for our services. Every three months after the end of the quarterly administration we delete the collected personal data that we have received via orders, quotation requests, the contact form and the enquiry form on the website and via e-mail. Of course we only do so for completed requests. For example, we will only delete an online order in the web shop if the return period for the relevant order has expired.
On the basis of applicable administrative obligations, we must keep invoices and your (personal) data. We will therefore keep this information in our records for as long as the applicable term is in effect.
You can view, correct or delete your data at any time. Send an email to email@example.com and you will receive an answer as soon as possible.
Viaplaza attaches great importance to your privacy and therefore we only use functional and analytical cookies. Cookies are small files that are stored on your device.