Privacy policy

Viaplaza cares a lot about your privacy. We therefore only process data that we need for our services and we carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of our online store and the services provided by Viaplaza . This also includes purchases that are made directly in our warehouse as far as applicable. This Privacy Policy describes what information about you is collected by us, where this data is used for and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us.

If you have any questions about our privacy policy, please contact us, you will find the contact details at the end of our privacy policy.

Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are transparent.

Payment processors

We use Paypal and direct bank transfers.

Shipping and logistics

If you place an order with us, it is our job to have your order delivered to you. We use the services of various online shipping services and transport companies to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with them. These companies only use your data for the purpose of executing the agreement. In case transport companies engage subcontractors, they also make your data available to these parties.

Invoicing and accounting

We outsourced our accountency and administration to Joan Madiredjo accountency. For our records of our administration and accounting, she use her own develloped software. We store your name, address and residence details, telephone number, e-mail address and details regarding your order. This data is used for the administration of sales invoices and purchase invoices (for purchases of more than 500 euros). Your personal data is sent and stored protected.

Purpose of data processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. Your data will not be shared with third parties, other than to fulfill transport, accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or a legal obligation.

Participation in tax and criminal investigation

In certain cases, Viaplaza can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We do not store your personal data any longer than necessary for our services. Every three months after the end of the quarterly administration we delete the collected personal data that we have received via orders, quotation requests, the contact form and the enquiry form on the website and via e-mail. Of course we only do so for completed requests. For example, we will only delete an online order in the web shop if the return period for the relevant order has expired.

On the basis of applicable administrative obligations, we must keep invoices and your (personal) data. We will therefore keep this information in our records for as long as the applicable term is in effect.

Your rights

You can view, correct or delete your data at any time. Send an email to info@viaplaza.nl and you will receive an answer as soon as possible.

Cookie policy

Viaplaza attaches great importance to your privacy and therefore we only use functional and analytical cookies. Cookies are small files that are stored on your device.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy affects the way in which we process personal data already collected, we will notify you by e-mail if you have registered for our newsletter. If you do not receive our newsletter, we advise you to visit this page regularly.

Contact privacy policy

Viaplaza
Philipsstraat 18
2722NA Zoetermeer
The Netherlands
E info@viaplaza.nl